Together, we do amazing things at Altru. We help. We heal. We touch lives.
So it can be discouraging when we hear rumors about who our organization is. What we do. The way we act.
Rumors exist, and they’re rippling throughout the region. Your family, friends, neighbors and even strangers are likely to talk to you about Altru. These may be positive or negative comments, and that’s okay. Honest feedback makes us better.
What do you do when comments or questions are false assumptions? As Altru employees, volunteers and supporters, it’s our responsibility to correct the rumors.
Here’s the truth about some misconceptions you might encounter:
1. Altru did not purchase Doctors Hospital.
We bought buildings, not rivals. We didn’t “buy out” anyone. We are purchasing four buildings: the hospital, the medical office building, the imaging center and the strip mall. Some of the space, in fact, will continue to be occupied by non-Altru providers. Word choice is key here.
2. Altru is not afraid of competition.
Fact is, competition is intense as ever. For many years, we have been the regional underdog facing much larger organizations.
Doctors Hospital attempted to recruit our physicians. Guess how many left? Zero. Ziltch. Nada. (That’s right, all stayed with us.) We’re not afraid of competition, because we know that if we continue to attract great providers and meet the needs of our patients with compassion and efficiency, we’ll continue to succeed with our mission.
3. Altru did not force tenants to leave on short notice.
All leases are being honored and no one has been evicted. Several tenants have month-to-month leases, which means that both parties—landlord and tenant—have to agree to renew the lease monthly.
We purchased the buildings because we need additional space to grow. Because of this, we have agreed with month-to-month tenants that we will not renew beyond these dates:
- Aurora Medical Park Laboratory—April 30
- Hanger Prosthetics and Orthotics—May 31
- Northern Valley Obstetrics and Gynecology—August 31
Northern Valley Obstetrics and Gynecology (Dr. Trottier) had requested a six month extension, which we granted. He has since decided to terminate his lease, effective April 30.
We have given tenants with longer leases the option to get out of them early. So far, three have taken us up on the offer: Aurora Clinic, S & S Rehab Products and Dr. Phil Johnson. We assume other tenants plan to be in the building for the full terms of their leases.
4. Altru never caused delays in patient care.
WDAZ ran a story which gave the impression that Altru’s actions had caused delay in a patient’s care, stating: “The short time that the tenants of Doctors Hospital had to get out of the building caused some chaos.” The patient’s father claimed, “…[the doctor] didn’t have the information to get in touch with the people he needed to… It wasn’t my doctor’s fault. Altru stepped in and basically told them to leave.”
Not true. In fact, 13 days passed between our announcement and taking possession of the buildings. Until then, we had no authority to ask tenants to do anything. If records were left behind, it seems logical that the physician in question would contact us about retrieving them. He has not done so, and we haven’t been able to reach him.
The truth sets us free
Unfortunately, rumors create permanent damage. Slapping on a bandage doesn’t make everything better. We need to share the truth to correct the misconceptions. As a team of helpers and healers, if anyone can fix it, it’s us.
Let us know
If you hear other rumors—which you likely will—please share them with your manager or any Altru leader. You can also send your questions to email@example.com or comment right here on the blog. Our goal is to help you distinguish fact from fiction and, ultimately, stand up for what’s all true.
When you tell someone you work at Altru, what do you hear back? Let us know in a comment.